ABOUT CREWLINK

We’re building the operating system for field service teams.

We’re building the operating system for field service teams.

We’re building the operating system for field service teams.

CrewLink connects the people, plans, and real-world constraints behind every great service day—so growing teams can spend less time coordinating and more time delivering.

CrewLink connects the people, plans, and real-world constraints behind every great service day—so growing teams can spend less time coordinating and more time delivering.

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OUR MISSION

Give every field team a calmer, more capable day.

Give every field team a calmer, more capable day.

We believe the best service operations feel invisible to the people doing the work. Clear schedules. Smart routes. Context at every handoff. CrewLink brings those moving parts together so technicians can arrive prepared, dispatchers can act with confidence, and customers get the service they were promised.

WHY WE STARTED

Work shouldn’t get lost between the office and the field.

Work shouldn’t get lost between the office and the field.

CrewLink began with a pattern we saw everywhere: a service business adds more crews, more territories, and more demand—but the day is still held together by phone calls, spreadsheets, and a dispatcher’s memory.

Growing teams drown in manual scheduling and dispatching. The result is preventable missed windows, frustrated technicians, and talented operators stuck reacting instead of running the business. We started CrewLink to replace that chaos with a shared operating picture that keeps everyone moving in the same direction.

HOW WE WORK

The principles that keep us close to the work.

The principles that keep us close to the work.

Our values make the product more useful, the company more accountable, and every customer conversation more grounded in reality.

Customer obsession

Listen closely, solve the real problem, and measure our work by the better days customers create.

Customer obsession

Listen closely, solve the real problem, and measure our work by the better days customers create.

Build for the field

Design every workflow for the people who are driving, arriving, repairing, and delivering.

Build for the field

Design every workflow for the people who are driving, arriving, repairing, and delivering.

Move fast responsibly

Ship with urgency, learn in the open, and protect the trust our customers place in us.

Move fast responsibly

Ship with urgency, learn in the open, and protect the trust our customers place in us.

Clarity over complexity

Make the next best action obvious—especially when the day gets busy.

Clarity over complexity

Make the next best action obvious—especially when the day gets busy.

Own the outcome

Take responsibility from first conversation to finished job, together.

Own the outcome

Take responsibility from first conversation to finished job, together.

WHAT WE’RE BUILDING

A better operating day, by design.

Momentum for every crew.

Built for the field

Scheduling made around real crews and real constraints

One connected plan

Jobs, routes, and updates in one shared place

Clarity at every handoff

Shared context for office and field teams

Designed to grow with you

A flexible foundation for changing operations

LEADERSHIP

Built by operators who know the work.

Built by operators who know the work.

Our team brings experience from the front office, the field, and the infrastructure that connects them.

Arden Vale

Co-founder & CEO

Former service operator who believes great software should make the field feel more human.

Mina Solis

Co-founder & Product

Designs operational tools around the moments when dispatchers and technicians need clarity most.

Dorian Pike

VP, Engineering

Builds the reliable systems that turn messy, real-world logistics into dependable daily momentum.

Lyra Chen

VP, Customer Operations

Partners with service leaders to turn ambitious rollouts into everyday habits that stick.

Backed by operators and investors who believe field work deserves better tools.

Want to help field teams do their best work?

We’re building a team that cares deeply about the people behind every service call.

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READY TO MOVE

See what a better day in the field looks like.

See what a better day in the field looks like.

See what a better day in the field looks like.

Walk through CrewLink with a product specialist and build the right plan for your operation.

Walk through CrewLink with a product specialist and build the right plan for your operation.

Book a Demo